Pre-Arrival Engagement
Pre-Arrival Engagement Engine
Dashboard of 60-Day Upcoming Arrivals
High Value Repeat Guest Journey
Guest’s Adaptive Pre-Arrival Lifecycle
High Value Repeat Guest Pre-Arrival
Guest’s Pre-Arrival Email, 45 days prior to arrival
High Value Repeat Guest Pre-Arrival
Guest’s Pre-Arrival Email, 14 days prior to arrival
High Value Repeat Guest Pre-Arrival
Guest’s Pre-Arrival Text Message (SMS), 3 days prior to arrival
High Value Repeat Guest Pre-Arrival
Guest’s Pre-Arrival Text Message (SMS),
day of arrival